While an NBN or cable broadband connection is ideal because of its fibre optic speed, an ADSL service is most common in Australia because it uses the existing copper network.
But to check if a property is able to be connected to ADSL, you’ll need a working landline and enough copper infrastructure. And some prospective buyers and tenants are struggling to get this crucial information.
Gillian Aeria investigates in this audio report.
► Teresa Corbin, chief executive offer, Australian Communications Consumer Action Network
► Yaelle Caspi, policy officer, Tenants Union of Victoria
► Paul McKercher, resident